Overview

Recommendations are part of the "licenses" page and play a big role in the cost-saving considerations. 

Here, you will find a collection of actionable recommendations that will help you optimize your license utilization and save on SaaS spending.

Our recommendations are based on feature-level usage and are carefully curated to help you identify the most relevant cost-saving opportunities.

Available recommendations

The following recommendation types are currently available:

1. Downgrade underutilized licenses - This recommendation is aimed at helping you save costs on expensive licenses that are not fully utilized and can be downgraded to a cheaper or free tier.  

2. Reclaim unused licenses - This recommendation aims to help you save costs on licenses that are not used at all and, therefore, can be reclaimed.

3. Reclaim past user licenses - This recommendation aims to help you save costs on licenses assigned to employees that are no longer in your organization. We will also surface this recommendation for free licenses, as it's not a best practice to keep licenses assigned to past employees from a security standpoint.

Recommendation details

On the recommendation details page, you will be able to:

• View the recommendation setup and logic 
• View the users we recommend taking action on and the data points supporting it
• Perform the recommended action.

You will be presented with a list of inactive users, their departments, the reason for the recommendation, their last access date for the app, and lastly, the recommendation action. This detailed setup is provided so that there you have all the information you need before you take an action.