How to see Product Usage?

Created by Shubham Saxena, Modified on Mon, 25 Sep 2023 at 04:02 AM by Shubham Saxena


Effective SaaS Management involves crucial tasks such as measuring product usage, eliminating unnecessary license waste, and promoting SaaS adoption across teams.

Spendflo's powerful Management Hub addresses these concerns for IT administrators, offering them comprehensive visibility across various products.

Product usage is a key metric that gauges the extent to which a SaaS product is utilized within the organization. It also identifies users who haven't logged into a product for an extended period, allowing IT admins to potentially remove their licenses and achieve cost savings. Additionally, low usage of a SaaS product indicates that its removal won't significantly impact anyone, making it a viable candidate for sun-setting.

These measures provide valuable insights into user behavior and the overall SaaS stack across teams, enabling better decision-making and optimizing resource allocation.

In this article we will see how you can see SaaS usage of your apps within Spendflo.

Prerequisites for getting Product Usage

To obtain the SaaS usage data of an application, you need to set up the following:

1. SSO Integration: Spendflo offers integration options with various SSO applications such as Okta, Google Workspace, and more. This integration allows you to access usage details of your entire tech stack. You can find the complete list of available integration options and their setup guides here.

2. Connecting Browser Extension: You might wonder if installing the Browser extension is necessary when you already have SSO installed. The answer is yes, and there are two main reasons for this:

  • Coverage for Non-SSO Apps: Even though your SSO provider supports many apps, some applications may not be covered by SSO and only support access through Login Id and Password. The browser extension can help gather the usage details of these apps.
  • Comprehensive Usage Information: While SSO providers offer information about who accessed what within your organization, they do not provide data on the last login date and time for a user to access an app. Our powerful Browser extension supplements this information, combining it with the SSO details, providing you with a more comprehensive picture of app usage. This helps us populate Monthly Active users for an app and gives you the ability to take actions based on last access date.

You can read more about Browser extensions, available integration options, and steps to install from this link.

Tracking Product Usage

Once you have installed all the necessary integrations, you gain the ability to monitor product usage. There are several ways to access the usage page:

1. SaaS Usage from Insights

Insights offer a comprehensive view of your SaaS products on a single page, including Usage. You will find four tabs:

  • Product by Usage: Shows products with the highest usage based on the number of users.
  • Top Users by Product Usage: Identifies users with the highest app access rates.
  • Top Teams by Product Usage: Provides insights into products used by each team within your organization.

To learn more about Insights, you can refer to this article here

2. Product Usage from the Products Page

  • Navigate to the Products page through Management > Products.
  • You'll find a list of all the products discovered through integration here.
  • The table that you see offers an overview of each app, including its users.
  • Click on any App to access detailed information about it.

  • Upon opening the details page of an App, you'll find two tabs related to usage:

a. Monthly Active Usage: Spendflo's Monthly Active Users Tracking feature captures user information via the Spendflo browser extension or select SSOs like Okta and Azure. This data enables you to monitor user engagement with your SaaS products, empowering you to make informed decisions about usage and optimization.

b. Users: In the "Users" tab, you can explore the list of users who are actively using the app. You have access to their last access date, team information, and the source of this data, providing you with essential insights at your fingertips.

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